FREQUENTLY ASKED QUESTIONS
Customer Service
Our Customer Service Center can be reached at 1-906-337-3502.
You can pay your bill by mail, phone, in person or online.
Pay by Mail
Upper Michigan Water Company
311 Fifth Street
Calumet, MI 49913
Pay by Phone
Pay with credit card:
Call 1-877-589-8151 for a 24/7 pay-by-phone option
Pay Online
Visit our payment partner, Munibilling at https://miawiii.secure.munibilling.com and use the unique code located on the payment coupon of your bill to create an online account or select Pay Now to use a credit card without signing in.
Billing
The due date is specified in the upper right section of your bill and is approximately 21 days after the day the bill was mailed
Your water bill is past due one day after the due date.
Yes. A $5 late fee will be assessed for past due bills.
Payment extensions may be made available depending on the customer’s circumstances. Please call the customer service center if you are interested in discussing a payment plan. If payments are not made in accordance with the agreed upon payment plan, service is subject to disconnection.
Rates are set based on the cost of delivering safe, reliable water which includes a number of factors such as: the expense of operating and maintaining the water system; the cost of the electricity used to pump the water from its source to homes and businesses; and the salaries of technicians, meter-readers, administrative personnel and others who help run the water utility.
Our source of water is groundwater supplied through wells on the shores of the Keweenaw Peninsula of beautiful Lake Superior
Make sure that the pipe coming into your home is not exposed to the elements. Most pipes are located underground. Once in your home, be sure the pipes are protected from any extreme temperatures at the point of entry. You can place insulation around or between where the pipe enters your home and the outside surface.
Upper Michigan Water Company does not put fluoride in water unless mandated by local law.
Human Resources
Follow this link for open positions. http://www.huinc.net/careers/opportunities
