TURN SERVICE ON/OFF
Turning the Water On
To request a turn on for your water service, please call Customer Service at 1-906-337-3502 between 8 a.m. and 4 p.m. and request a turn on time.
If your residence already has water service, we will read the meter to get a beginning read and charge you a transfer fee. In addition, customers new to Upper Michigan Water Company may be required to pay a deposit. You will need to have your service address, filling address and telephone number accessible when you call.
If your residence has never had water service, we will install the meter and turn the service on in exchange for a turn-on fee. Customers new to Upper Michigan Water Company may be required to also pay a deposit. We highly recommend someone be home during this process in case of leaky faucets or broken pipes.
Turning the Water Off
To turn off water service with Upper Michigan Water Company, please call our Customer Service department. Please call us a few days in advance so we can provide a final meter reading. You will need to have your service address, billing address for your final bill, and telephone number accessible when you call. During the call, you will be asked for the date to stop service.